Cancellation Policy

At this time, orders cannot be cancelled after confirmation. However, we offer a return policy that may be helpful to you.

Return Policy

Customers have the right to return non-personalized items within 14 days from the date of receipt. To be eligible for a return, items must be in good condition, in their original state, and include all tags and packaging.

Reason for Cancellation Policy

• Efficient Processing: Once an order is confirmed, we immediately begin the preparation and shipping process to ensure fast delivery. Cancelling orders at this stage can cause delays and logistical issues.
• Stock and Logistics Management: Our stock and logistics are optimized to ensure availability and efficient product delivery. A restrictive cancellation policy helps maintain smooth operations.
• Shopping Experience: A strict cancellation policy allows us to focus on providing a consistent, high-quality shopping experience, reducing errors and ensuring excellent service.

How to Proceed with a Return

To return an item, please contact us via Live Chat at the bottom right of our website. Our team will provide you with all necessary information to process your return.